| Issue ID | 654286 |
| Internal NHTSA # | 10210933 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MOUNTAINEER |
| Model Year | 2004 |
| File date | 30/06/07 |
| Component | STRUCTURE:BODY:HATCHBACK/LIFTGATE |
| Product type code | VEHICLE |
| Description of the problem | We purchased our mercury in february of 2007. At the time of purchase it had around 36,000 miles. It currently has around 46,000 miles. I have a concern on the vehicle that i believe is a defect in material workmanship or a flaw in the design of the vehicle. The rear of the vehicle has a crack on the rear liftgate trim. The crack starts right below the rear wiper and cracks along what appears to be the weak points of the rear body trim. I have noticed several vehicles with the same problem that are mercury mountaineers and ford explorers with the same body style and approximate time of manufacture. There is no reason for the plastic trim to crack in such a place. It is like a stress fracture in the hatch. I believe this to be a factory defect in the design and workmanship of the vehicle, and i do not believe that a vehicle which is 3 years old and has low mileage should have such a stress fracture. I believe that ford motor company should look into this matter and correct this problem. It is my understanding that ford is aware of this problem and is avoiding taking responsibility to repair this issue. |
| Vehicle Mileage at Failure | 42000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NATCHEZ, MS |
| VIN pattern | 4M2DU66W54UXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 05/02/07 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | RWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | NATCHEZ FORD |
| Dealer's telephone number | 601-445-0076 |
| Dealer's city | NATCHEZ |
| Dealer's state code | MS |
| Dealer's ZIP code | 39120 |