2004 Mercury MOUNTAINEER Structure Body Hatchback Liftgate Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Mercury MOUNTAINEER 2004 structure body hatchback liftgate. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Mercury MOUNTAINEER 2004 structure body hatchback liftgate and complaints other owners have filed.
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2004 Mercury MOUNTAINEER Structure Body Hatchback Liftgate Problems, Complaints and Defects

 Issue ID654286
 Internal NHTSA #10210933
 ManufacurerFORD MOTOR COMPANY
 BrandMERCURY
 ModelMOUNTAINEER
 Model Year2004
 File date30/06/07
 ComponentSTRUCTURE:BODY:HATCHBACK/LIFTGATE
Product type codeVEHICLE
 Description of the problemWe purchased our mercury in february of 2007. At the time of purchase it had around 36,000 miles. It currently has around 46,000 miles. I have a concern on the vehicle that i believe is a defect in material workmanship or a flaw in the design of the vehicle. The rear of the vehicle has a crack on the rear liftgate trim. The crack starts right below the rear wiper and cracks along what appears to be the weak points of the rear body trim. I have noticed several vehicles with the same problem that are mercury mountaineers and ford explorers with the same body style and approximate time of manufacture. There is no reason for the plastic trim to crack in such a place. It is like a stress fracture in the hatch. I believe this to be a factory defect in the design and workmanship of the vehicle, and i do not believe that a vehicle which is 3 years old and has low mileage should have such a stress fracture. I believe that ford motor company should look into this matter and correct this problem. It is my understanding that ford is aware of this problem and is avoiding taking responsibility to repair this issue.
 Vehicle Mileage at Failure42000
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateNATCHEZ, MS
VIN pattern 4M2DU66W54UXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase05/02/07
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders8
Drive train typeRWD
Transmission typeAUTO
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's nameNATCHEZ FORD
 Dealer's telephone number601-445-0076
 Dealer's cityNATCHEZ
 Dealer's state codeMS
 Dealer's ZIP code39120
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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