| Issue ID | 495822 |
| Internal NHTSA # | 10087208 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MOUNTAINEER |
| Model Year | 2004 |
| File date | 30/07/04 |
| Component | POWER TRAIN:DRIVELINE:DRIVESHAFT |
| Product type code | VEHICLE |
| Description of the problem | While driving there was a very loud noise from the front of the vehicle. Consumer pulled off the road, and called road side assistant. Vehicle was towed to the dealer, who performed an oil change because of mileage at the time of the incident. Noise recurred the following day. Vehicle was taken back to the dealership, who indicated that the driveshaft was defective, and needed to be replaced. Vehicle is currently at the dealership being inspected. *ak |
| Vehicle Mileage at Failure | 5000 |
| Number of Occurences | 3 |
| Source of the issue | HOTLINE VOQ |
| City and State | WEST CHESTER, PA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 12/07/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | |
| Drive train type | U |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |