| Issue ID | 865953 |
| Internal NHTSA # | 10409097 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MOUNTAINEER |
| Model Year | 2004 |
| File date | 24/06/11 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2004 mercury mountaineer. The contact stated that the vehicle was parked, with the rear lift gate opened, when it began to roll backwards. While attempting to enter the moving vehicle, the contact was knocked down and sustained injuries. The vehicle continued to roll backwards until crashing into a tree. The vehicle was not taken to have the failure diagnosed or repaired. There was an investigation open under nhtsa action number: ea09013 (steering power train:automatic transmission:gear position indication (prndl) steering:column steering:column locking:anti-theft device) that may be related to the failure. The failure mileage was 82,000. The vin was unavailable. |
| Vehicle Mileage at Failure | 82000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | NEW LONDON, WI |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |