| Issue ID | 821072 |
| Internal NHTSA # | 10359441 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MOUNTAINEER |
| Model Year | 2004 |
| File date | 02/10/10 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2004 mercury mountaineer. The contact noticed that when driving, the transmission was unable to be shifted into second or fifth gear. The vehicle was taken to an authorized dealer who informed the contact that the transmission needed to be replaced. The contact called the manufacturer who took a complaint but offered no further assistance. The failure mileage was approximately 131,000. |
| Vehicle Mileage at Failure | 131000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | CEDAR GROVE, IN |
| VIN pattern | 4M2DU86W04UXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |