| Issue ID | 591663 |
| Internal NHTSA # | 10160056 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MOUNTAINEER |
| Model Year | 2004 |
| File date | 11/06/06 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | Both problems happen when backing up. 2004 mercury mountaineer,upon putting it in reverse, will hesitate and then fly backwards. The recall solenoid was put in and the problem stopped for about a year. It has started up again, infrequently. Just 1 week ago, upon backing out of the garage, there was a metal on metal screeching noise and a burning smell. The wheels, wheel wells and undercarriage were checked for foreign objects, and none were found. I left the truck outside that night, and the next day the noise happened again and now happened once in third gear. The same burning smell happened again. I parked the truck and didn't use it all that day. When i went to take it to the dealer the next day, the noise was gone. The dealer wouldn't even look at it as "it wasn't doing it at that time". *nm |
| Vehicle Mileage at Failure | 23325 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BRIDGEWATER, NJ |
| VIN pattern | 4M2DU86E24ZXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 05/01/05 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | AUTO |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | TOWN AND COUNTRY MOTORS, INC. |
| Dealer's telephone number | 908-722-1100 |
| Dealer's city | BRIDGEWATER |
| Dealer's state code | NJ |
| Dealer's ZIP code | 08807 |