| Issue ID | 591533 |
| Internal NHTSA # | 10159971 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MOUNTAINEER |
| Model Year | 2004 |
| File date | 20/04/04 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | I purchased my 2004 mercury mountaineer in oct 2003. The vehicle was making a roaring noise, once taken in ford replaced the rear differential and rear drive shaft, also complained of rough shifting of transmission around 30-35 mph changing from 2nd to 3rd gear. The solenoid was replaced, additive added, many reprograms but after 6 trips to dealer still is not corrected. 18 months later roaring noise appeared again and same rear drive shaft was replaced. The vehicle has less than 30,000 miles. *jb |
| Vehicle Mileage at Failure | 10000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SHELBYVILLE, TN |
| VIN pattern | 4M2DU86W64ZXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 26/10/03 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | Y |
| Number of cylinders | 8 |
| Drive train type | AWD |
| Transmission type | AUTO |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | ALEXANDER FORD MERCURY |
| Dealer's telephone number | 615-893-4121 |
| Dealer's city | MURFREESBORO |
| Dealer's state code | TN |
| Dealer's ZIP code |