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2004 Mercury MOUNTAINEER Power Train Automatic Transmission Problems, Complaints and Defects

Issue ID	573994
Internal NHTSA #	10146379
Manufacurer	FORD MOTOR COMPANY
Brand	MERCURY
Model	MOUNTAINEER
Model Year	2004
File date	10/07/05
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Product type code	VEHICLE
Description of the problem	I have had repeated problems with the transmission i. E. A noticeable clunk when the transmission shifts from overdrive to low upon approaching a stop sign. Additionally, when backing and shifting to forward the transmission hesitates and slips before going into forward drive. This causes some anxiety when you have to back from a commercial business into a busy traffic way and the transmission slips leaving you not knowing if your going to be able to avoid approaching traffic from the rear. I have reported the problem to colorado river ford in on at least two different occasions and have had the transmission fluid replaced in accordance with mercury's recall. However, the problem continues. Subsequently,i have changed to bradly ford for repairs. On one occasion immediately after a rain storm and while traversing a highway wash, i slowed the vehicle and straddled the center line (no traffic) to avoid any standing water. Admittedly, there was mud residue on the far side of the wash. Regardless, as i exited the wash and accelerated the transmission shifted from overdrive to low gear causing the rear wheels to spin and i went into a broad side skid to the right and back to the left and to the right again, all of which was as close to a near accident as i want to experience. As a retired arizona highway patrolman i will admit that my speed was too fast for the conditions (estimated speed 30 to 40 mph). However, i am also of the opinion that the shifting pattern of the vehicle added to the momentary loss of control. Regardless, at this point the vehicle registers 35,500 miles and bradly ford in lake havasu city is going to attempt to rectify the problem. They will be tearing down the transmission for examination. This is after they have already replaced a pressure solenoid and the problem still continues. I do not believe the repair will relieve the problem and will result in my taking a financial loss when i trade the vehicle in. *nm
Vehicle Mileage at Failure	10000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	LAKE HAVASU CITY, AZ
VIN pattern	4M2ZU66W04UXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	03/01/04
Was original owner?	Y
Anti-lock brakes	Y
Cruise control	Y
Number of cylinders	8
Drive train type	RWD
Transmission type	AUTO
Vehicle speed	35
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name	COLORADO RIVER FORD
Dealer's telephone number
Dealer's city	KINGMAN
Dealer's state code	AZ
Dealer's ZIP code	86401

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

KMHSU51E4DU126040 WP0ZZZ99ZHS113755 1ZVHT88SX75303408 5VCACRAF2RC249577 WMW11HF07VTB78100 1C4SJVDP4RS171569 WP1ZZZ95ZGLB04296 UU1KSDEW543275864 5HD1KRP38LB607881 4X4CPCA168D273995 3C4NJCCBXLT218536 3N1AB6AP5CL782917

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2004 Mercury MOUNTAINEER Power Train Automatic Transmission Problems, Complaints and Defects, Recalls and Failures

2004 Mercury MOUNTAINEER Power Train Automatic Transmission Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?