| Issue ID | 541790 |
| Internal NHTSA # | 10120867 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MOUNTAINEER |
| Model Year | 2004 |
| File date | 11/05/05 |
| Component | OTHER |
| Product type code | VEHICLE |
| Description of the problem | While driving our 2004 mercury mountaineer, all of the sudden it will stall and a light will come on showing "engine fail safe mode". There is no power at all and the car needs a few minutes before starting up again. This has happened 3 times now and all in traffic. We have had to pray that we would not be hit or worse yet, killed. We have taken it to the dealerdhip twice now (the 1st time they said it was bad gas and sent us on our way) and all they can say the last two times is "we can't duplicate the problem". This is very unsafe and we are very afraid to drive this vehicle. |
| Vehicle Mileage at Failure | 38000 |
| Number of Occurences | 3 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PHOENIX, AZ |
| VIN pattern | 4M2ZU86K94ZXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 30/12/04 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | AUTO |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | SANDERSON MERCURY |
| Dealer's telephone number | 602-375-7400 |
| Dealer's city | PHOENIX |
| Dealer's state code | AZ |
| Dealer's ZIP code |