| Issue ID | 748921 |
| Internal NHTSA # | 10293451 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MOUNTAINEER |
| Model Year | 2004 |
| File date | 16/11/04 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | while driving 40-45 mph and using the cruise control, car suddenly shut down. Check engine light and battery light came on. Loss of power steering, power brakes, acceleration. Was able to steer suv to off the road but was very difficult to do so. Nearly ran off a 10 to 12 foot drop off into a drainage ditch. This has happened several times before. Car max (where we bought suv could not duplicate the issue so they sent it to metro ford in independence, mo and on the first time it happened replace the throttle position sensor but that did not fix the problem). The wrench and fail safe mode came on this last time but the persons repairing it indicated they found no codes for it and were unable to re-create to diagnose. From research i know this is a problem with other vehicles of this type (both the loss of electrical power and the no code found situation) but we came very close to an injury related accident because of this. |
| Vehicle Mileage at Failure | 88500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BLUE SPRINGS, MO |
| VIN pattern | 4M2DU86W34ZXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |