This is an online automotive information provider of a detailed information on complaints, defects and recalls for Mercury MOUNTAINEER 2004 air bags. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Mercury MOUNTAINEER 2004 air bags and complaints other owners have filed.

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2004 Mercury MOUNTAINEER Air Bags Problems, Complaints and Defects

Issue ID	774984
Internal NHTSA #	10318100
Manufacurer	FORD MOTOR COMPANY
Brand	MERCURY
Model	MOUNTAINEER
Model Year	2004
File date	08/02/10
Component	AIR BAGS
Product type code	VEHICLE
Description of the problem	My 2004 mercury mountaineer accelerated on it's own as i was pulling into a parking space. The vehicle made a roaring sound. My foot never left the brake pedal and i could not stop it. I jumped the curb, went over a grassy area, over the sidewalk and did not stop until i hit a concrete building at approximately 25-30 miles per hour. It caused significant damage to the building and to the car. Airbag did not deploy. I have had the body damage repaired and my auto insurance has paid over $3,000 for that. My husband took it to our nearest ford dealer where they ran a diagnostic and it showed an electronic malfunction. They said the throttle body assembly needs replacing. The technician did not give us a print-out and said he couldn't find it when we checked back later. We contacted ford motor company to see if they would pay for the replacement because our insurance would not. They also will not pay for it, but sent us to another ford dealer to run a diagnostic on the airbags. After explaining my ordeal to the technician, he agreed to also check the throttle body. He said their diagnostic test shows no problems with the airbag or the throttle body! He also stated that the first dealer could have wiped it from the memory of the computer. After my husband spoke with a customer service rep at ford motor company today, she said she would request that the dealer who ran the first diagnostic test send us a copy of the print-out that he couldn't find for us. The car is going back into the shop tomorrow at a local private mechanic (not a ford dealer technician) and we will take it from there. As of today, nothing has been repaired other than the body damage.
Vehicle Mileage at Failure	103000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	NEW TAZEWELL, TN
VIN pattern	4M2ZU86W74ZXXXXXX
Was vehicle invloved in a crash?	Y
Was vehicle involved in a fire?	N
Was incedent reported to police?	Y
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type	AWD
Transmission type
Vehicle speed	30
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

4YMUL0612GT013573 3WKDD40X9PF882079 NM0GS9E27P1553754 1FTER4HH0TLE32393 1GBJK34R9YF439297 SALLHAML8EA310475 5HD1KRP38LB607881 KNAGV81FBK5038407 WP0ZZZ99ZHS113755 WDD2050042R412483 KM8J3CA49HU373438 WP0CA2A97PS238008

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2004 Mercury MOUNTAINEER Air Bags Problems, Complaints and Defects, Recalls and Failures

2004 Mercury MOUNTAINEER Air Bags Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?