| Issue ID | 1340835 |
| Internal NHTSA # | 10934845 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MOUNTAINEER |
| Model Year | 2004 |
| File date | 06/08/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | My son was driving to work on august 6, 2015. Something happened, and he ran off the road and hit a tree. At that point the airbag cover flew totally off, instead and falling down as it is supposed to. The cover itself gashed my sons forehead from left to right, and he lost his right eye. This is a terrible accident. The airbags came out so fast that they had burn marks on them. These airbags were supposed to save peoples lives instead of mangling their faces. Someone needs to be responsible for this horrific act.... 01/04/17 *bf *cn |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LITTLE ROCK, AR |
| VIN pattern | 4M2ZU86WX5ZXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | Y |
| Was medical attention required? | Y |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | Y |
| Number of cylinders | 8 |
| Drive train type | AWD |
| Transmission type | AUTO |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |