| Issue ID | 1030488 |
| Internal NHTSA # | 10557803 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MOUNTAINEER |
| Model Year | 2004 |
| File date | 11/12/13 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2004 mercury mountaineer. The contact stated that while driving 60 mph, the driver and passenger's side curtain air bags deployed erroneously. The contact sustained injuries to the back as a result. A police report was filed. The vehicle was towed to a dealer where the technician diagnosed that the air bags needed to be replaced and reset. In addition, the liner around the windows and the safety control module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the problem. The approximate failure was 107,000. ... Updated 03/07/14 *bf |
| Vehicle Mileage at Failure | 107000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | ARVADA, CO |
| VIN pattern | 4M2DU86W54ZXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | Y |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | Y |
| Number of cylinders | 8 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | SILL TERHAR MOTORS |
| Dealer's telephone number | 303-469-1801 |
| Dealer's city | BROOMFIELD |
| Dealer's state code | CO |
| Dealer's ZIP code | 80020 |