| Issue ID | 749675 |
| Internal NHTSA # | 10294123 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MONTEREY |
| Model Year | 2005 |
| File date | 10/11/09 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | Our 2005 mercury monterey's transmission stopped working as my wife and 4 kids were driving on a busy kansas city highway. She had vehicles behind her in front and to the side of her, now she was coasting on a 70mph highway trying to find a way to get to the shoulder with 2 kids crying and 2 yelling why are you stopping in the middle of the road. With cars swerving all around her, luckily she did make it. Now they are sitting in the van just barely off the highway for 2 hours with cars just feet away driving 70-80mph. I have to borrow another vehicle large enough to go get them, because we all can't fit in my truck. Now i'm parked behind them with flashers on trying to unload 4 kids and car seats ages 1 to 10, with cars driving by 70 to 80mph. I get them home safely. I have it towed to ford dealership they charge me 160. 00 just to tell me it has a bad transmission, output shaft or torque converter, and to fix it would be 3,000, i ask the service manager if this is a common problem, and he said no. Well as far as i'm concerned he just flat out lied. Now we all know the truth. This should be a safety recall now!!!!! |
| Vehicle Mileage at Failure | 54780 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LOUISBURG, KS |
| VIN pattern | 2MRZA21225BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |