| Issue ID | 937856 |
| Internal NHTSA # | 10473381 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MONTEREY |
| Model Year | 2005 |
| File date | 10/07/12 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CON |
| Product type code | VEHICLE |
| Description of the problem | 2005 mercury monterey. Consumer states problem with vehicle transmission *tgw the consumer stated the transmission was serviced at 75,000 miles three months ago. The consumer received a letter from ford stating the torque converter may fail due to worn gears in the converter. The letter also stated the parts were not available and he would be contacted when they became available. However, on july 10, 2012 the consumer was traveling on the interstate with the cruise control set on 68 mph, when suddenly the vehicle lost power at about 200 yards from an exit ramp. He was able to coast off the interstate to a safe place and had the vehicle towed to the dealer. After the torque converter was replaced, the technician stated the second gear in the transmission went out. *jb |
| Vehicle Mileage at Failure | |
| Number of Occurences | 2 |
| Source of the issue | CONSUMER LETTER |
| City and State | LIVE OAK, FL |
| VIN pattern | 2MRZA21295BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | 68 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | WALTS LIVE OAK FORD |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |