| Issue ID | 755438 |
| Internal NHTSA # | 10299086 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MONTEREY |
| Model Year | 2005 |
| File date | 24/11/08 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CON |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2005 mercury monterey van. The contact started the ignition and placed the gear shifter in the "reverse" position; however, the vehicle failed to operate in reverse. The vehicle was towed to an authorized dealer for inspection. The failure was contributed to the torque converter which was replaced. The vehicle was taken to an authorized dealer on a separate occasion for the identical failure. The vehicle is in the process of being repaired for the malfunction. The vin was unavailable. The failure mileage was 37,000. The current mileage was 71,000. |
| Vehicle Mileage at Failure | 37000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | ASHLAND, OH |
| VIN pattern | 2MRZA21275BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |