2004 Mercury MONTEREY Wheels Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Mercury MONTEREY 2004 wheels. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Mercury MONTEREY 2004 wheels and complaints other owners have filed.
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2004 Mercury MONTEREY Wheels Problems, Complaints and Defects

 Issue ID485607
 Internal NHTSA #10074724
 ManufacurerFord Motor Company
 BrandMERCURY
 ModelMONTEREY
 Model Year2004
 File date30/05/04
 ComponentWHEELS
Product type codeVEHICLE
 Description of the problemThe front wheel of the 2004 mercury monterey fell off. The vehicle had 1030 miles on it when it happened. It was in for a safety/courtesy/new car check at 600 miles where the dealer said he retorqued the wheels. 400 miles later we had a noise in the braking system -- the tech said there was a tsb on it and they ordered the parts. 30 miles later, the front wheel fell off and damaged the fender, door, suspension, bumper fascia, etc. The service manager stated that the tech did not take the wheels off the vehicle but did test drive the vehicle. When we picked up the van, my wife asked the service mgr if the van was okay to drive, he said the noise was a nuisance but safe. 30 miles later the whell came loose. 2 lug nuts came off, studs remained on van. Two other lugnuts had the studs with them and sheared off. The 5th lug nut and stud are not to be seen or found. The aluminum alloy wheels have oval not round holes in 4 of the 5 bolt holes. If the tech did not take the wheel off at the 1000 mile service but did retighten at 600 miles, then in 400 miles the wheel worked loose. Thus we may have a dangerous problem with these wheels and lugnuts. The fear is, how do i know it will not happen again after it is repaired. *jb
 Vehicle Mileage at Failure1030
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateMARS, PA
VIN pattern XXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase17/04/04
Was original owner?Y
Anti-lock brakesY
Cruise controlY
Number of cylinders6
Drive train typeFWD
Transmission typeAUTO
 Vehicle speed20
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's nameNORTHLAND LINCOLM MERCURY
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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