| Issue ID | 790003 |
| Internal NHTSA # | 10330278 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MONTEREY |
| Model Year | 2004 |
| File date | 20/04/10 |
| Component | WHEELS:CAP/COVER/HUB |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2004 mercury monterey. The contact noticed that the front end of the vehicle was making noise. The vehicle was taken to a repair shop where the contact was informed that the front wheel hub assembly was defective. The vehicle was then taken to an authorized dealership where the contact was told that the vehicle was not included in recall 04v446000 (wheels: cap/cover/hub). The dealer replaced the left front hub bearing under the warranty. The contact called the manufacturer and filed a complaint; the manufacturer stated that they would not assist with the additional repairs as the vehciel was no longer under warranty. The failure mileage was approximately 63,000. The current mileage was 63,057. |
| Vehicle Mileage at Failure | 63000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | FORT WORTH, TX |
| VIN pattern | 2MRDA20224BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |