| Issue ID | 808942 |
| Internal NHTSA # | 10349166 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MONTEREY |
| Model Year | 2004 |
| File date | 12/08/10 |
| Component | VISIBILITY:REAR WINDOW WIPER/WASHER |
| Product type code | VEHICLE |
| Description of the problem | On thursday, august 12, 2010, approx. 6;15pm, my son and i were parked in a parking lot preparing to enter my sons tae kwon do class. We arrived a bit early so decided to sit in the van for approx. 5 minutes. The driver and passenger windows were partially rolled down as we waited. When it was time to go to class, my son approached the rear of the van to retrieve his duffel bag, as he approached, there was a very loud boom and the rear window just blew out with a strong force. Glass shattered for several feet outward. We were shaken by the boom. We actually thought that someone shot out the back window. There was another parent parked two spaces away from me also waiting to enter and he jumped out of his truck when he heard the boom to see if we were ok. If my son had reached the rear of the van seconds before the glass exploded, i believe he would have been seriously hurt. The size of the glass was in shatters. I am shocked that no one was hurt. There are usually many children walking passed the parked cars to get to class. The way this glass exploded and shattered is so unsafe. I am still at a loss as to why it would explode with such force and at the way it shattered! We were very lucky... This time. |
| Vehicle Mileage at Failure | 56494 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LAKEWOOD, CA |
| VIN pattern | 2MRDA20204BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |