| Issue ID | 749659 |
| Internal NHTSA # | 10294112 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MONTEREY |
| Model Year | 2004 |
| File date | 18/02/08 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Drove vehicle approximately 5 miles and parked it. Got back in to move it, started vehicle, heard a loud pop and the vehicle completely shut down... No electrical, would not restart. Tow truck called, jumped battery, when it started up it was put it in drive and turned the wheel to the right and heard a hissing sound and saw fluid squirting out. Experienced a complete loss of power steering. Shop said steering rack had gone out, replaced steering rack. |
| Vehicle Mileage at Failure | 38000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SACRAMENTO, CA |
| VIN pattern | 2MRDA20264BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |