| Issue ID | 1381445 |
| Internal NHTSA # | 10992399 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MONTEREY |
| Model Year | 2004 |
| File date | 30/05/17 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2004 mercury monterey. While driving 5 mph, the power steering failed without warning. While making a right turn, the steering wheel became stuck and caused the contact to veer into another lane. The vehicle was not diagnosed or repaired. The dealer (landmark ford) offered to perform a diagnostic test on the vehicle for $100. The manufacturer was not made aware of the failure. The failure mileage was approximately 111,000. |
| Vehicle Mileage at Failure | 111000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | SPRINGFIELD, IL |
| VIN pattern | 2MRDA20204BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |