2004 Mercury MONTEREY Power Train Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Mercury MONTEREY 2004 power train. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Mercury MONTEREY 2004 power train and complaints other owners have filed.
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2004 Mercury MONTEREY Power Train Problems, Complaints and Defects

 Issue ID960038
 Internal NHTSA #10493345
 ManufacurerFord Motor Company
 BrandMERCURY
 ModelMONTEREY
 Model Year2004
 File date01/03/11
 ComponentPOWER TRAIN
Product type codeVEHICLE
 Description of the problemThis vehicle was included in a safety recall by nhtsa (12v006). The part involved (torque converter output shaft) in the recall failed in march 2011, long before the recalled was initiated. At the time, i was told by a ford service center that the transmission failed, even though it was only the torque converter that had failed. The whole transmission had to be replaced and this was done. When the recall notice was received in the mail and i went to ford service center, they gave us a refund for the amount that was authorized to replace just the torque converter, not the whole repair. Since the torque converter was replaced before the recall, the unsafe part is still in my vehicle. Ford now refuses to replace the unsafe part because they said that nhtsa agreed to only authorize one fix per vehicle. I would have to pay to get the vehicle made safe. I would like to know how this can be the case for a safety recall? The older, unsafe part can fail at any time, just like it did the first time when it failed on the entrance ramp to a congested interstate highway at rush hour with school carpool children in the vehicle. Nhtsa should authorized an amendment to the recall to replace all defective parts.
 Vehicle Mileage at Failure122817
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateSHIRLEY, MA
VIN pattern 2MRDA20294BXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders6
Drive train type
Transmission type
 Vehicle speed30
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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