| Issue ID | 939635 |
| Internal NHTSA # | 10474079 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MONTEREY |
| Model Year | 2004 |
| File date | 13/06/12 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | My vehicle lost engine power while in drive and came to a complete stop in the middle of lanes during rush-hour traffic. Also lost reverse had to be towed. Since the incident, i discovered there was a recall for this exact issue and attempted to resolve directly through ford. I've submitted receipts for services performed and ford is non-responsive to my requests for reimbursement. |
| Vehicle Mileage at Failure | 119691 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | GARDEN GROVE, CA |
| VIN pattern | 2MRDA20264BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |