| Issue ID | 930155 |
| Internal NHTSA # | 10465989 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MONTEREY |
| Model Year | 2004 |
| File date | 17/07/12 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2004 mercury monterey. The contact stated that she received notification of nhtsa campaign id number: 12v006000 (power train:automatic transmission:torque converter) and took the vehicle to the dealer for repairs. The dealer did not have all the necessary parts in order to perform the recall repairs. The vehicle was not repaired. The manufacturer was notified of the issue and advised the contact to go to a different dealer to have the recall repairs performed. The contact had not experienced a failure. The current mileage was unknown. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | ISLIP, NY |
| VIN pattern | 2MRDA20224BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |