| Issue ID | 929713 |
| Internal NHTSA # | 10465702 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MONTEREY |
| Model Year | 2004 |
| File date | 13/07/12 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I was driving on pa turnpike and without warning van stopped moving. Loss power to move forward or backward. Very scary! Almost struck in rear by tractor trailer. Had to sit on turnpike with 3 children in van and wait for a flatbed to bring us to safety. Found out that there was to be recall on my vehicle. The recall letters were due to be mailed out in the 2nd quarter of 2012 (i never received one, and i am an original owner). Ford is recalling van due to the torque converter output shaft failing, resulting in sudden loss of power. I am now understanding that prior vans that have had a replacement part have also failed for a second time. I am very scared about diving this van again. |
| Vehicle Mileage at Failure | 72000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MEDIA, PA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |