| Issue ID | 896442 |
| Internal NHTSA # | 10439328 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MONTEREY |
| Model Year | 2004 |
| File date | 04/04/10 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Splines related to the torque converter located in the automatic transmission sheared off unexpectedly while driving. Transmission had to be completely rebuilt due to debris that circulated throughout the system. In addition to that, while the transmission was being rebuilt it was determined that water had also been entering the transmission and contaminating the fluid which is believed to have caused the adhesive on the bands to deteriorate and break apart. |
| Vehicle Mileage at Failure | 56000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ROCHESTER, MN |
| VIN pattern | 2MRDA20264BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | AUTO |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |