2004 Mercury MONTEREY Power Train Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Mercury MONTEREY 2004 power train. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Mercury MONTEREY 2004 power train and complaints other owners have filed.
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2004 Mercury MONTEREY Power Train Problems, Complaints and Defects

 Issue ID717961
 Internal NHTSA #10263318
 ManufacurerFORD MOTOR COMPANY
 BrandMERCURY
 ModelMONTEREY
 Model Year2004
 File date27/03/09
 ComponentPOWER TRAIN
Product type codeVEHICLE
 Description of the problemWhile traveling back to connecticut from our winter home in florida, our 2004 mercury monterey mini van's torque converter and pump shaft broke and left us on the side of the road in north carolina. Luckily our grandchildren live close to where we broke down, however we are now stranded in nc for several days while the local ford dealership (crossroads ford cary, nc) waits on parts and fixes the problem. My wife and i have medical conditions that require us to see specific medical doctors, which we have to make appointments for months in advance, and we are now in danger of missing our much needed check ups. We have done some research on the issue and it appears that this has been a recurring issue with the ford/mercury mini-vans, however ford has not done anything to help the consumer. As a loyal ford customer in the my late 70's, i purchased this vehicle hoping it would last a long time and possibly be the last vehicle my wife and i purchased. Ford has told us our vehicle is out of warranty and therefore not their problems, but we only have 25,000 miles on the vehicle, so there is no reason this was caused by normal wear and tear. The fact that this same failure has occurred in so many of this model vehicles indicates a design flaw, and ford needs to be held responsible for this.
 Vehicle Mileage at Failure25200
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateCHESHIRE, CT
VIN pattern 2MRDA20274BXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed40
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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