| Issue ID | 879072 |
| Internal NHTSA # | 10422954 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MONTEREY |
| Model Year | 2004 |
| File date | 31/08/11 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2004 mercury monterey. The contact stated while driving 40 mph the vehicle stopped moving without any warning. The contact mentioned that the engine was running. The failure and current mileage was 40,000. The consumer stated the vehicle would not moved, even though the engine was still running. The vehicle was towed to a repair shop, where the consumer was informed the vehicle needed a transmission. According to the dealer invoice, there were metal shaving in the pan, and the oil pump/torque converter failed. Updated 11/04/11 |
| Vehicle Mileage at Failure | 40000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | BRICK , NJ |
| VIN pattern | 2MRDA20224BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 01/09/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | AUTO |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | WEISLEDER MERCURY |
| Dealer's telephone number | 732-892-8777 |
| Dealer's city | POINT PLEASANT |
| Dealer's state code | NJ |
| Dealer's ZIP code | 08742 |