| Issue ID | 852849 |
| Internal NHTSA # | 10395351 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MONTEREY |
| Model Year | 2004 |
| File date | 23/02/11 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | Transmission problems: i own a mercury monterey 2004 van. I purchased it used in july 2008 and in december the transmission stopped working. I did have an extended warranty so it was repaired but not replaced or rebuilt. I don't know why they did not replace the transmission since there were so many complaints. In february 2011 i hadthe same problem happen again while traveling on the highway. It just stopped and i veered off the highway, had it towed. Well this time i had the option of getting the same thing done or rebuild it. The only problem is the extended warranty has expired so i had to choose to have it repaired. That repair cost me 1700. 00. The job as before is only good for 12,000 miles. I do quite a bit of traveling. Has there been any resolution to all the complaints that have been made. Please let me know. Thanks for your attention to this complaint. |
| Vehicle Mileage at Failure | 117325 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MCCOMB, MS |
| VIN pattern | 2MRDA20254BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |