| Issue ID | 838764 |
| Internal NHTSA # | 10376574 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MONTEREY |
| Model Year | 2004 |
| File date | 03/01/11 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | While driving in traffic with my sister & my young son, without any warning signs, our mercury monterey just quit. By the good grace of god, divine intervention, angels or whatever else may have intervened, it so happened that we had missed the exit to enter interstate 695 so the incident occurred on a busy city street instead of the highway. That being said, we easily could have lost our lives in either place, however it would have been a sure bet at 60 mph on the highway! The vehicle was towed to a garage and the problem was diagnosed as a failed transmission, more specifically, the automatic transmission torque converter. The transmission had to be replaced. |
| Vehicle Mileage at Failure | 47743 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BALTIMORE, MD |
| VIN pattern | 2MRZA202X4BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |