| Issue ID | 831723 |
| Internal NHTSA # | 10369473 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MONTEREY |
| Model Year | 2004 |
| File date | 05/12/10 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | I own a 2004 mercury monterey that apparently has a transmission/torque converter issue with it. On the 5th of december me and my family were driving home from the base that we are stationed at overseas when all of a sudden i lost power in the vehicle. The rpm's shot up but never accelerated. Luckily i was able to pull off the rd safely. I shut off the vehicle, restarted it put it into gear and nothing... We had it towed to a local garage out here and the mechanic said that my transmission is junk... We have not had any other problems with this vehicle except for this... No warning lights or anything came on to warn us of a possible problem with the vehicle.. We do not have the money to get this fixed and still owe about $9000. 00 on this vehicle. What is ford gonna do about this???? |
| Vehicle Mileage at Failure | 88000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | APO, AE |
| VIN pattern | 2MRZA20264BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |