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2004 Mercury MONTEREY Power Train Automatic Transmission Problems, Complaints and Defects

Issue ID	807531
Internal NHTSA #	10348012
Manufacurer	FORD MOTOR COMPANY
Brand	MERCURY
Model	MONTEREY
Model Year	2004
File date	20/06/10
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Product type code	VEHICLE
Description of the problem	Incident first occurred on 6/20/2010, on i-64. I was driving our 2004 mercury monterey when i realized that the transmission had slipped from d3 to d2. I stopped van and it worked fine after restarting, but was afraid to use it; only used several times for short trips in the interim - no problems, however, with the transmission. Took to dealer on 7/30 - 41,779 miles - extended warranty (esp) expired 2/5/10. Dealer replaced transmission range sensor and brake pressure switch at a cost of $325. 22, including diagnostic check. Dealer also flushed and filled transmission - twice to remove water - cost: $184. 87. I asked for the old parts - dealer did not return them. Picked up vehicle on 8/1/10; transmission worked fine, but the traction control system (tcs) light turned on and stayed on. Did not drive until 8/6 when i took it tire shop to have tires replaced - no cruise control and the tcs light was on. The service manager at the tire shop checked alldatapro. Com and found a tsb that indicated that ford had learned that some 2004-2007 freestar and monterey transmissions had water/moisture problems causing problems with the tcs, among other things. Also, in checking other complaints reported to nhtsa, found one where a ford dealer noted that a transmission seal had failed allowing water to enter computer (transmission range sensor?) causing both computer and transmission to fail. On 8/7, found that dealer had not reconnected cruise control, and noticed that the tcs light turned on after depressing the brake twice. Then noticed that the transmission would not shift to drive 3 - stayed in d2 - back to the original problem from 6/20! Stopped and started van again, no change in the transmission, and the tcs light turned on after pressing brake twice. Have not tried to drive the car today, and now, after reading many of the complaints regarding transmission failures in 2004 montereys, i'm not sure if i should even attempt to drive it the 38 miles back to the dealer.
Vehicle Mileage at Failure	41600
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	RICHMOND, VA
VIN pattern	2MRDA20234BXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	65
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

MHKS5GJ8JRJ158725 YV4A22PL1K1474737 JS2YB5A35A6310393 VF77D9HSCAJ838144 1FADP3K25JL265533 SALFA2AE8BH242819 W0L0JBF35Y7024232 SALZJ2FX0RH240306 LWLDAR9K2EL004436 U5YPX81AGPL199224 LWLDARTK8CL002969 JMBXRCU5W4U001770

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2004 Mercury MONTEREY Power Train Automatic Transmission Problems, Complaints and Defects, Recalls and Failures

2004 Mercury MONTEREY Power Train Automatic Transmission Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?