| Issue ID | 781731 |
| Internal NHTSA # | 10323719 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MONTEREY |
| Model Year | 2004 |
| File date | 02/04/10 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | I have a 2004 mercury monterey (well maintain, 65k). Last friday (april 2, 2010), i was driving in florida turnpike with heavy traffic and all of sudden without any warning (alarm or light) loss motive power. My whole family w/ kids was in the vehicle and i just thank! God, that we were not hurt. I immediately pulled into a roadside. I tried but wasn't able to put to any gear, heard bird chirping sound from the engine. After stranded in the middle of freeway during heavy traffic for more than 3 hours, i had it towed to my mechanic almost 73miles and had to pay $300 towing fee to bring the vehicle to the mechanic. My mechanics initial investigation found that transmission is gone and need to replace it. After searching the web, i found very similar issues for the ford freestar (which is identical to monterey). Ford /mercury should recall these vehicles to fix this transmission failure problem and not to put loyal ford customer in a dangerous position in a highway. |
| Vehicle Mileage at Failure | 65000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BOCA RATON, FL |
| VIN pattern | 2MRDA20214BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |