This is an online automotive information provider of a detailed information on complaints, defects and recalls for Mercury MONTEREY 2004 power train automatic transmission. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Mercury MONTEREY 2004 power train automatic transmission and complaints other owners have filed.

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2004 Mercury MONTEREY Power Train Automatic Transmission Problems, Complaints and Defects

Issue ID	781708
Internal NHTSA #	10323700
Manufacurer	FORD MOTOR COMPANY
Brand	MERCURY
Model	MONTEREY
Model Year	2004
File date	26/03/10
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Product type code	VEHICLE
Description of the problem	Vehicle suddenly and unexpectedly lost power while wife was driving on level terrain with two passengers at constant speed of approx. 65 mph in right lane of an interstate. Engine rpm increased but vehicle speed decreased. Power loss was complete. Fortunately a rest area was within coasting distance and vehicle was able to come to a safe stop there. Engine would crank and run but vehicle would not move in any gear, forward or reverse. Vehicle was towed to a ford dealer, who diagnosed transmission failure. Vehicle was repaired at a cost of approx. $3,300 by replacing transmission and torque converter with ford remanufactured parts. I personally reviewed the failed transmission and torque converter when i picked up the repaired vehicle. Due to the substantial core charge (approx. $600) i allowed the dealer to keep the parts for return to ford. While reviewing the parts, i was able to identify and photograph what appeared to be the root cause of the failure. All teeth of the pump drive spline (a female spline inside the torque converter) were sheared off so that the spline bore was completely smooth. (i also observed and photographed an undamaged converter for comparison.) there was no damage to the mating male pump drive spline on the transmission. The nature of this failure clearly points to a design or manufacturing defect. The failed spline teeth must have been soft or they would have damaged the mating teeth on the male spline. The failed spline component appeared to be a stamped 1/8" thick steel washer which was welded to the inside of the torque converter case. Failure of this component suggests that its design thickness and strength were grossly inadequate to support the pump drive load for the service life of the vehicle. It is extremely dismaying to have the failure of a less than $2 component result in a potentially life-threatening situation and a very expensive repair bill. Of particular concern is that there was absolutely no warning of impending failure!
Vehicle Mileage at Failure	75136
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	BARTLETT, TN
VIN pattern	2MRDA20274BXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	65
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

YV4A22PL1K1474737 JS2YB5A35A6310393 VF77D9HSCAJ838144 1FADP3K25JL265533 SALFA2AE8BH242819 W0L0JBF35Y7024232 SALZJ2FX0RH240306 LWLDAR9K2EL004436 U5YPX81AGPL199224 LWLDARTK8CL002969 JMBXRCU5W4U001770 JTMABBBJX04218813

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2004 Mercury MONTEREY Power Train Automatic Transmission Problems, Complaints and Defects, Recalls and Failures

2004 Mercury MONTEREY Power Train Automatic Transmission Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?