| Issue ID | 753764 |
| Internal NHTSA # | 10297627 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MONTEREY |
| Model Year | 2004 |
| File date | 18/12/09 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | While traveling on i 75s in our 2004 mercury monterey our vehicle suddenly seemed to have lost it's transmission. After getting us across two lanes over to the side by the guard rail we sat 2 hours in the ice and snow at a dangerous place along the road side, according to the police who waited with us with lights on. After getting towed into a ford dealer we found out our torque converter went out causing us to rent a vehicle to be able to continue onto our family vacation. How fun to vacation not knowing how much the repairs would cost and also having to add on the cost of a rental vehicle for the week. If there is anymore we can find out on a possible recall, we heard from the dealership this has been a common problem, we would really appreciate it. |
| Vehicle Mileage at Failure | 66000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | GREENVILLE, OH |
| VIN pattern | 2MRDA20284BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |