| Issue ID | 735238 |
| Internal NHTSA # | 10280656 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MONTEREY |
| Model Year | 2004 |
| File date | 13/08/09 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2004 mercury monterey. The contact states while driving approximately 35 mph on normal road conditions the vehicle unexpectedly shifted into reverse without assistance. There was immediate pressure applied to the brake pedal and the emergency brake activated. The vehicle came to a complete stop. There were no prior warnings or injuries. The vehicle was towed to an independent mechanic for diagnostic testing. The technician stated the failures were contributed by a manufacturer defect within the transmission. The vehicle has not been repaired at this time. The failure and current mileages were 60,000. |
| Vehicle Mileage at Failure | 60000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | NEWARK, NJ |
| VIN pattern | 2MRDA20204BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |