| Issue ID | 733328 |
| Internal NHTSA # | 10279023 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MONTEREY |
| Model Year | 2004 |
| File date | 31/07/09 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | We have a 2004 mercury monterey, while on the highway traveling at 65 mph, during rush hour, with our three children inside, the van dropped out of gear, all we could do is coast! No warning... Nothing. They could have been seriously hurt. The engine continued to rev and the transmission just disengaged. Luckily for my family, i was near a ramp and was able to coast off of the highway and into the parking lot of an adjacent business, we are looking at 2-3,000k for the repairs. We just bought this van and it is only five years old and only 112000 miles. We have done some internet searching and found that this is a common problem and occurs about every fifty thousand miles or so. |
| Vehicle Mileage at Failure | 112000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PALM BAY, FL |
| VIN pattern | 2MRZA20224BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |