| Issue ID | 728084 |
| Internal NHTSA # | 10274328 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MONTEREY |
| Model Year | 2004 |
| File date | 31/03/09 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2004 mercury monterey. The vehicle was purchased four months ago and is currently experiencing transmission issues. While shifting from park into drive, the vehicle hesitated and jerked. The dealer stated that the transmission failed and clutch debris was found in the transmission fluid. A technician inspected the vehicle and found a seal that was allowing water to enter into the computer, which caused the computer and transmission to both fail. The vehicle will not yet be repaired. The failure mileage was 65,000 and current mileage was 69,000. |
| Vehicle Mileage at Failure | 65000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | UNION CITY, CA |
| VIN pattern | 2MRDA20214BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |