| Issue ID | 690011 |
| Internal NHTSA # | 10239810 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MONTEREY |
| Model Year | 2004 |
| File date | 15/08/08 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2004 mercury monterey. While driving between 3-5 mph out of the driveway, the vehicle just stopped moving. The vehicle would drive in reverse, but would not go forward. The vehicle was towed to a mechanic and the contact was informed that a new transmission was needed. In addition, both sliding doors on the vehicle failed to close properly. The doors would pin an adult or bounce back open instead of closing as they should. The doors were repaired. The vin was unknown. The current and failure mileages were 52,000. |
| Vehicle Mileage at Failure | 52000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | CAMDEN, NY |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 3 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |