| Issue ID | 657811 |
| Internal NHTSA # | 10213728 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MONTEREY |
| Model Year | 2004 |
| File date | 15/12/07 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | I was driving along at about 40 mph when my 2004 mercury monterey suddenly slipped out of gear and began slowing down. Fortunately i was able to pull off the main road onto a side street so the car could coast to a stop. According to two seperate ford dealerships the problem is with the transmission. Both dealerships claim the entire transmission needs to be repaired at my expense for a cost of $3500. The car only has 46,000 miles on it. Upon searching the internet i discovered that this is a problem that ford has known about for some time and they refuse to issue a recall. The reason that the transmission has to be replaced is due to the thousands of transmission failures there are no parts to repair the problem. This is an expensive repair that is not the fault of the owner. There should be a recall by ford to repair these transmissions. *cn duplicate to 10231864 *smch |
| Vehicle Mileage at Failure | 46000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | STERLING, VA |
| VIN pattern | 2MRDA20244BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |