| Issue ID | 925087 |
| Internal NHTSA # | 10462056 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MONTEREY |
| Model Year | 2004 |
| File date | 17/06/12 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CON |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2004 mercury monterey. The contact stated that while driving 70 mph with the cruise control engaged, there was a rapid increase in the engine rpms but the vehicle did not accelerate further. The contact disengaged the cruise control and applied pressure to the accelerator pedal. The vehicle did not accelerate when the contact applied the accelerator pedal, but there was an increase in the engine rpms. The vehicle was towed to an authorized dealer and was in the process of having the failure diagnosed. The manufacturer was notified and the contact was informed that the vehicle was included in the recall associated with nhtsa campaign id number 12v006000 (power train:automatic transmission:torque converter). The failure mileage was 118,000. The consumer stated the vehicle lost all forward acceleration on the interstate while driving 70 mph. The consumer stated when he arrived home, there was a recall letter in the mail. However, there were no parts available. Updated 07/31/12 |
| Vehicle Mileage at Failure | 118000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | ST JOSEPH, MO |
| VIN pattern | 2MRDA20274BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | ANDERSON FORD |
| Dealer's telephone number | 816-279-7485 |
| Dealer's city | SAINT JOSEPH |
| Dealer's state code | MO |
| Dealer's ZIP code | 64506 |