| Issue ID | 758811 |
| Internal NHTSA # | 10303567 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MONTEREY |
| Model Year | 2004 |
| File date | 01/01/10 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CON |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2004 mercury monterey which was purchased in 2008. While driving at speeds of 50 mph merging onto the highway, the vehicle stalled without warning. She was able to restart the vehicle and utilize the heating system; however, the vehicle would not shift into any gears. The vehicle was towed to her independent mechanic who stated that the transmission torque converter failed. There were no related recalls. The vehicle was being repaired. The failure and current mileages were under 115,000. |
| Vehicle Mileage at Failure | 115000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | COMMERCE TOWNSHIP, MI |
| VIN pattern | 2MRDA202X4BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |