| Issue ID | 790018 |
| Internal NHTSA # | 10330290 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MONTEREY |
| Model Year | 2004 |
| File date | 12/05/10 |
| Component | EQUIPMENT:MECHANICAL:JACKS |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2004 mercury monterey. The contact stated that while driving at 65 mph, the lower pressure warning light for the tires flashed on the instrument panel. The contact pulled over to check the front driver side tire and attempted to add air but the air was released as it was added. When the contact tried to change the tire with the manufacturer jack, the jack began to bend and shift to the left which caused the vehicle to fall off the jack. However, there was no damage to the vehicle. The contact called the manufacturer and was told that they could not assist her as the vehicle was no longer under warranty. The contact believed that the jack was faulty and not designed to hold the weight of the vehicle. The failure mileage was approximately 117,000. Updated 11/03/10. *lj updated 11/19/10.*lj updated 12/01/10*jb updated 05/26/11 *bf updated 12/30/11 *cn |
| Vehicle Mileage at Failure | 117000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | BEAVERCREEK , OH |
| VIN pattern | 2MRDA20244BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 01/08/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | AUTO |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | MATTHEWS FORD MERCURY |
| Dealer's telephone number | |
| Dealer's city | MARION |
| Dealer's state code | OH |
| Dealer's ZIP code | 43302 |