| Issue ID | 669232 |
| Internal NHTSA # | 10222943 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MONTEGO |
| Model Year | 2006 |
| File date | 26/03/08 |
| Component | SUSPENSION:REAR:SHOCK ABSORBER |
| Product type code | VEHICLE |
| Description of the problem | Loud clunking from rear suspension, replaced rear shock and tightened torsion bars etc. Noise was reduced but never fully corrected. Consequently my car is out of alignment and ruined all 4 tires in just 32,000 miles. Service center is refusing to fix under warranty. They have stated that the tires cupping on the inside has been an issue on these vehicles so is there more wrong here than they are saying. I have my car serviced there every 3,000 miles and tires rotated every 6,000 miles. I pay them to take care of my car, if i would not have noticed my tires being cupped they would have never said anything. |
| Vehicle Mileage at Failure | 1100 |
| Number of Occurences | 2 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MERRILL, WI |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 01/09/07 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | BALLWEG |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |