| Issue ID | 977728 |
| Internal NHTSA # | 10509964 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MONTEGO |
| Model Year | 2005 |
| File date | 01/01/10 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Instrument panel lights all light up and all the dials drop to zero, traction control goes out which causes a huge safety issue in winter driving. Speedometer, tack, fuel gauge, and engine temp all set to zero. Automatic door locks inop, lights on interior gear shift go out. At first this would happen intermittently - approximately 2 to 3 times a month for a few seconds and then progressively got worse with time to total failure. Every time i tried to bring it into the dealer i was told they couldn't figure out what was happening because the vehicle would "act fine" for them. After several trips to the dealership and a lot of research on the issue i find out ford knows its a problem and issued a tsb 06-17-9 on it but is failing to stand behind their product and issue a recall. What is it going to take a few deaths? I would never buy another ford product due to their lack of customer service and concerns with the safety of their product. |
| Vehicle Mileage at Failure | 70000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ROSEMOUNT, MN |
| VIN pattern | 1MEHM42115GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |