| Issue ID | 1527520 |
| Internal NHTSA # | 11164911 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2011 |
| File date | 12/01/18 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | 2011 mercury milan was being driven when power steering assist quit and vehicle was almost impossible to steer. Took vehicle to dealership and they said that most 2011 milans had recalls for this failure but my car was not on the recall list. I looked up the failure and the recall 15v340000 and ford's 15s34 listed the exact failure that my car experienced. Why should i have to pay the estimated $2000 repair on an issue that is well documented as being a safety hazard. The ford dealership would not help me resolve this problem and i have a vehicle that can not be driven. |
| Vehicle Mileage at Failure | 60000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | COLUMBUS, KS |
| VIN pattern | 3MEHM0HA6BRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |