| Issue ID | 1499494 |
| Internal NHTSA # | 11130842 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2011 |
| File date | 21/09/18 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Service power steering now message came up. Along with servive advancetrac message. Power steering is out completely but there is no recall for my specific vin. Went out while driving and could have caused an accident. Ford needs to recognize that their electric steering assist is faulty. Not just in some vehicles but all with this system. |
| Vehicle Mileage at Failure | 130000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WATERLOO, IA |
| VIN pattern | 3MEHM0JG8BRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |