| Issue ID | 1467158 |
| Internal NHTSA # | 11093749 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2011 |
| File date | 09/05/18 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2011 mercury milan. While driving 75 mph, the steering wheel seized and the power steering assist warning indicator illuminated. The contact slowed the vehicle down and pulled over to the shoulder. After a few minutes, the contact turned the ignition off, restarted the vehicle, and was able to drive normally. The dealer (corleys albuquerque lincoln volvo, 9000 pan american fwy ne, albuquerque, nm 87113) stated that the electric power-assist steering needed to be replaced. The vehicle was not repaired. The vin was not included in nhtsa campaign number: 15v340000 (steering). The manufacturer was notified of the failure. The failure mileage was 140,000. *tt |
| Vehicle Mileage at Failure | 140000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | SOCORRO, NM |
| VIN pattern | 3MEHM0JG4BRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | 75 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | CORLEYS ALBURQUERQUE LINCOLN VOLVO |
| Dealer's telephone number | |
| Dealer's city | ALBUQUERQUE |
| Dealer's state code | NM |
| Dealer's ZIP code | 87113 |