| Issue ID | 1368947 |
| Internal NHTSA # | 10970833 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2011 |
| File date | 29/03/17 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Went to back out of the driveway for work, and got an alarm and the power steering assist fault indication. Turned the wheel and had no assist. Returned to the driveway, shut the car off, and contacted ford dealer. Was informed that while there was a recall in effect (15s18) my car was not covered, so i would have to pay full price. Not sure how i can have the exact problem, including the dtc c200d which indicates replacement is required. And not be covered. Was able to drive to the dealer (about 2 miles) for the repair. I am hoping you insist that ford expand this recall since it is occurring outside the current vin listings. I'm just glad it didn't happen at speed on the highway at rush hour. |
| Vehicle Mileage at Failure | 74000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BURLINGTON, NJ |
| VIN pattern | 3MEHM0JG4BRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |