| Issue ID | 1258893 |
| Internal NHTSA # | 10824048 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2011 |
| File date | 01/02/16 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | I lost the ability to steer on the interstate with no warning. The steering became difficult, so i took vehicle to ford dealer ship. At 77,000 miles, the warning for power advance flashed on the car. The dealership says that i need a new steering gear is needed and that it is not covered under warranty. The repair is estimated at $1767. 00. This needs to have a recall, since this is happening with other mercury owners. |
| Vehicle Mileage at Failure | 77000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | RALEIGH, NC |
| VIN pattern | 3MEHM0HA6BRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |