| Issue ID | 1249340 |
| Internal NHTSA # | 10816816 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2011 |
| File date | 07/12/15 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2011 mercury milan. The contact stated that the vehicle was turned off and when the key was turned over, there was a warning indicator for the power steering. The vehicle was towed to a dealer but was not diagnosed or repaired. The vehicle was at the dealers for longer than three weeks as the contact was waiting for a permanent repair remedy. The vehicle was not included in nhtsa campaign number: 15v340000 (steering). The vin was not available. The manufacturer was notified of the failure. The approximate failure mileage was 49,905. Updated 03/18/16*lj the consumer stated the vehicle was repaired. Updated 06/29/16.*jb |
| Vehicle Mileage at Failure | 49905 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | MIDDLESEX, NJ |
| VIN pattern | 3MEHM0JGBR0XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | FLEMINGTON CAR AND TRUCK COMPANY |
| Dealer's telephone number | 844-530-3710 |
| Dealer's city | FLEMINGTON |
| Dealer's state code | NJ |
| Dealer's ZIP code | 08822 |